When founders tell me they “don’t have time” for thought leadership, I usually ask one question: If your ideal client were choosing between you and a competitor tomorrow, what would …
How to Become the Go-To Expert in Your Industry Read More
About one-third of service calls are already handled by AI, according to Salesforce’s November 2025 State of Service report, and that number will hit 50% by 2027. But what percentage …
What AI Agents Actually Do for Customer Service—And How to Pick One Read More
Launching a consumer product is hard. Launching one in a regulated industry is harder. Between advertising restrictions, payment processing hurdl, and shifting compliance requirements, founders in regulated categories face obstacles …
How to Build a Consumer Brand in a Regulated Industry: Lessons From the Nicotine Pouch Market Read More
A domain name is far more than the address of a website. At its highest level, it can become part of the identity of a company itself: the word customers …
Why a Great Domain Name Has Never Been More Valuable Read MoreWelcome to WordPress. This is your first post. Edit or delete it, then start writing!
Hello world! Read More